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02 — Custom ERP & CRM · NetSuite

The systems your company runs on, built around how it works.

NetSuite customisation and SuiteScript, real-time integrations with everything you sell, ship and get paid through, and bespoke ERP and CRM when off-the-shelf stops fitting. We also move you off legacy ERPs without stopping the business.

Ready-made NetSuite connectors for commerce, shipping, payments and support
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What we deliver

Custom ERP & CRM, end to end

Bespoke ERP and CRM built around how you actually work, plus customisation and integration of platforms such as NetSuite.

  • 01

    Bespoke ERP & CRM

    When your needs go beyond NetSuite or any off-the-shelf ERP, we build the platform: inventory, order management, CRM pipelines and operational tools shaped to your exact workflows — integrated with NetSuite or running as your core system.

    • Custom inventory & order management
    • CRM pipelines & customer views
    • Role-based portals
    • Integrates with NetSuite or standalone
  • 02

    Integrations & middleware

    Real-time, bi-directional sync between NetSuite and your stack — eCommerce, marketplaces, shipping, payments and support — plus custom middleware with queues, retries, conflict resolution and a monitoring dashboard for every data flow.

    • Shopify, Magento, BigCommerce, WooCommerce
    • Amazon & marketplaces
    • Stripe, Adyen, DHL, ShipStation, Zendesk
    • RESTlet & SuiteTalk APIs
  • 03

    NetSuite customisation & SuiteScript

    SuiteScript 2.x engineering that follows governance best practice: client scripts for validation, user-event scripts for business rules, map/reduce for high-volume processing, scheduled jobs, Suitelets for internal tools and RESTlets for external APIs — all with error handling, logging and documentation.

    • SuiteScript 2.0 / 2.1
    • Map/reduce & scheduled scripts
    • Suitelets & RESTlets
    • Legacy 1.0 script migration
  • 04

    Legacy ERP modernisation

    Move from SAP, Sage, QuickBooks Enterprise or home-grown Access databases to a modern cloud platform. We profile and clean the source data, map it field by field, run old and new systems in parallel and cut over with a rehearsed runbook and rollback plan.

    • Data audit & field mapping
    • Validated imports
    • Parallel running
    • Zero-downtime cutover
  • 05

    Workflows & automation

    SuiteFlow workflows and scripted automation that remove manual steps: multi-level approvals routed by amount or department, notifications on record changes, and nightly batches for invoicing, payment reminders and reorders.

    • Conditional approval chains
    • Record lifecycle stages
    • Scheduled batch operations
    • Documented process maps
  • 06

    Role-based UI, reports & KPIs

    Each team sees exactly what it needs: custom forms per role, sourced and validated fields, KPI dashboards, saved searches with formula columns, multi-subsidiary financial reports and scheduled delivery as PDF, Excel or CSV.

    • Custom forms & fields
    • Role-based dashboards
    • Saved searches & KPIs
    • Scheduled reports
  • 07

    Industry modules & SuiteApps

    Purpose-built modules packaged as SuiteApps for clean deployment and versioning — custom records, parent-child hierarchies and portlets for manufacturing, distribution, professional services and retail.

    • BOM & work orders
    • Lot tracking & bin management
    • Project costing & resource planning
    • POS & multi-location inventory
  • 08

    Support, monitoring & releases

    Integrations and customisations need ongoing care. We monitor sync processes with automated alerts, triage errors within agreed SLAs, and review every NetSuite release against your customisations in sandbox before it reaches production.

    • Sync monitoring & alerting
    • Release impact assessments
    • Health checks
    • Quarterly roadmap reviews

How we work

From brief to running system

  1. 01

    Discovery

    We map your systems, data flows, roles and business rules, then design the integration and customisation architecture with a milestone plan.

  2. 02

    Configure & build

    Scripts, workflows, connectors, field mapping and transformation rules — built in your sandbox, documented as we go.

  3. 03

    Test

    End-to-end testing with real data scenarios, edge cases and load, across every role that touches the system.

  4. 04

    Go live & support

    Controlled deployment with monitoring and a rollback plan, then training, documentation and ongoing support.

Engagements & proof

What working together looks like

Typical engagement

Scripts, workflows and reports usually land in two to six weeks; integrations in four to twelve. Custom ERP builds and legacy migrations run three to six months and are always scoped after discovery.

Fixed-price packages for well-defined scope; hourly or retainer for evolving work. Every quote follows a scoping call.

See packages & pricing

Our product

Coming soon

Inventory

Stock, orders and warehouses in real time.

Built by the same team that would build yours · Web.

FAQ

Questions we hear most

Something else? Ask us directly — we reply within 24 hours.

How long does a NetSuite project take?

Scripts, workflows and reports typically take two to six weeks. A single integration takes four to six weeks; multi-platform integrations, custom modules or SuiteCommerce take eight to twelve. Custom ERP builds and enterprise transformations run three to six months. You get a milestone plan after discovery.

Which platforms can you connect to NetSuite?

We have ready-made connectors for Shopify, Magento, BigCommerce, WooCommerce, Amazon, AliExpress, DHL, ShipStation, Stripe, Adyen and Zendesk. Any other system with a REST or SOAP API gets a custom integration.

Is the sync real-time or scheduled?

Both, chosen per data type. Orders, payments and inventory sync in real time through webhooks; catalogues and historical data can sync on a schedule.

What happens when an integration fails?

Every integration has error handling with retry queues, dead-letter processing and alerts by email or Slack. Larger projects include a monitoring dashboard showing sync status, throughput and errors in real time.

Will customisations break when NetSuite updates?

We only use supported APIs and SuiteCloud tooling, which keeps the risk low. Before each release we review the notes, assess the impact on your customisations and test everything in your sandbox.

Can you build ERP or CRM outside NetSuite?

Yes. Some businesses need a fully custom platform. We build standalone ERP and CRM applications with modern web technology that can integrate with NetSuite or run independently as your core system.

Can you migrate data from our old ERP?

Yes — from SAP, Sage, QuickBooks, spreadsheets or custom databases. We profile and map the data, validate every import, run systems in parallel where needed and reconcile after cutover.

Is pricing fixed or hourly?

Both. Well-defined projects get fixed-price packages; evolving requirements, ongoing administration and advisory work run on hourly or retainer pricing. We recommend the right model on the scoping call.

Next step

Have a system in mind?

Tell us what you want to build. In a 30-minute session we map the scope, the risks and the fastest route to something running.

We reply within 24h · hello@tabncode.com