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AI products · custom ERP & CRM · SaaS — Dubai

We build the systems your company runs on.

AI products and agents, custom ERP and CRM, SaaS platforms and mobile apps, plus products we run ourselves. 10 years of shipping business software, integrated with the tools you already use, built faster with AI and signed off by the engineers who own it.

years shipping business software
10+
projects shipped
100+
clients
60+
countries
6

In the work every day: Claude / GPT · RAG · evals · Node · Postgres · Nuxt / React · React Native · NetSuite · Shopify · Stripe · AWS · Terraform

Fig. 1 — Support agent · retrieval, tools, human review
Sequence diagram: Support agent · retrieval, tools, human reviewA customer ticket reaches the support agent with personal data redacted. The agent retrieves policy passages from the knowledge base and calls a scoped CRM or ERP tool for the order status. The draft is scored; below the confidence threshold it goes to the team for review, and the approved reply is sent with its sources.Customerchat · emailAgentLLM + toolsKnowledgeRAG · vector DBCRM / ERPscoped toolsYour teamreview queueticket #5810 · PII redacted1retrieve · policy chunks2tool: getOrder(…)3status · trackingeval · confidence 0.714below threshold → review5approved with editreply + sources ✓
Notes (5)
  1. 1Personal data is redacted before anything reaches the model.
  2. 2Answers are grounded in your own documents and cite them. No source, no answer.
  3. 3Tools are read-only by default and scoped to exactly what the agent needs.
  4. 4Every reply is scored, and an evaluation set built from real tickets runs on every change.
  5. 5Below the confidence threshold a person reviews the draft before anything is sent.
How we build AI agents
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Platforms we build on

  • ClaudeAI
  • OpenAIAI
  • NetSuiteERP
  • ShopifyCommerce
  • StripePayments
  • AWSCloud
  • WhatsApp BusinessMessaging
  • React NativeMobile
  • PostgreSQLData
  • Node.jsRuntime

AI solutions

AI systems we build, ship and run for you.

Agents, automation and complete AI products, built on your data and wired into the systems your business already runs on. Every one ships with evaluations, guardrails and a senior engineer accountable for it.

  1. 01

    AI agents

    Agents that handle real work: support, order queries, document intake and internal helpdesks, grounded in your own data and connected to your systems through scoped tools.

    • Retrieval over your documents, with sources
    • Tools into your CRM, ERP and ticketing
    • Human review below a confidence threshold
  2. 02

    Intelligent automation

    Workflows that used to need a person reading and deciding: invoice and contract extraction, ticket triage, reconciliation and exception handling, wired into the systems you already run.

    • Document extraction into ERP and CRM records
    • Triage, routing and reconciliation
    • Exceptions escalated to people, not hidden
  3. 03

    AI products

    Complete AI applications, from a first proof-of-concept on your data to a production product with accounts, billing, monitoring and a roadmap. The same way we build our own.

    • Proof-of-concept in weeks, on real data
    • Evaluations and guardrails before launch
    • Monitoring, cost control and tuning after it

Our products

Products we build, ship and run ourselves.

Proof that we can ship: platforms we design, build, host and support ourselves, to the same standard as client systems.

  1. LiveWeb · iOS · Android

    Eventdeck

    Bookings, guests, catering and invoicing for event teams.

    The all-in-one platform for wedding and event organisers: manage bookings, guests, catering, invoicing and financials from a single dashboard. Web, iOS and Android.

    Feature modules
    7
    Dashboard screens
    20+
    One-time, no subscription
    $549
    Explore Eventdeck
  2. Coming soonWeb

    SocialHub

    Plan, publish and measure social from one place.

    One workspace to plan content, publish to every channel, answer your audience and report on what works.

    In development · early access on request

    See what’s coming in SocialHub
  3. Coming soonWeb

    WaslaCRM

    From first enquiry to paid invoice, in one place.

    A lightweight CRM for service businesses: track every lead through the pipeline, keep the conversation history, send proposals and see what has been paid.

    In development · early access on request

    See what’s coming in WaslaCRM
  4. Coming soonWeb

    Inventory

    Stock, orders and warehouses in real time.

    Real-time stock across locations, purchase and sales orders, and reorder alerts, connected to the ERP you already run.

    In development · early access on request

    See what’s coming in Inventory

Field notes

What ten years of building business systems teaches you.

AI writes code quickly. Knowing which code should exist is the part that takes years. A few of the rules we bring to every AI, ERP and integration project:

  1. N° 01AI

    Evaluate agents on your own tickets, not a benchmark.

    An agent that scores well on a public benchmark can still fail on your refund policy. We build the evaluation set from your real conversations and run it on every change before anything ships.

  2. N° 02AI

    Give agents read-only tools first.

    Agents start with scoped lookups (order status, policy text, account history). Anything that writes, refunds or sends goes through a human review step until the numbers prove it can run alone.

  3. N° 03Integrations

    Sync on events, not on a schedule.

    Nightly CSV imports are why stock is wrong by lunchtime. Webhooks into a queue get orders and stock levels into the ERP in seconds, and a failed message is retried instead of silently skipped.

  4. N° 04Integrations

    Make every write idempotent.

    Retries will happen. Keying each ERP record to its source ID (NetSuite calls it externalId; a custom ERP needs the same column) means a retry updates the same order instead of creating a second one.

  5. N° 05ERP & CRM

    Every field gets exactly one owner.

    Decide which system owns price, stock, customer address and credit terms before writing any sync. Two-way sync without an owner is how you get update loops.

  6. N° 06Finance

    Reconcile automatically, every day.

    Logs tell you what failed loudly. A daily count of orders, fulfilments, invoices and deposits on both sides catches what failed quietly, before month-end does.

What we build

Five practices. One engineering standard.

Every engagement is run by senior engineers who use AI to move faster, never to cut corners.

All services
01AI Engineering

AI products, agents, RAG and automation shipped to production with evals and guardrails.

  • Custom AI agents
  • AI features in your product
  • Intelligent process automation
  • Predictive analytics
  • AI product development
  • AI strategy & roadmap
Explore AI Engineering
02Custom ERP & CRM

Bespoke ERP and CRM built around how you actually work, plus customisation and integration of platforms such as NetSuite.

  • Bespoke ERP & CRM
  • Integrations & middleware
  • NetSuite customisation & SuiteScript
  • Legacy ERP modernisation
  • Workflows & automation
  • Role-based UI, reports & KPIs
  • Industry modules & SuiteApps
  • Support, monitoring & releases
Explore Custom ERP & CRM
03SaaS Product Engineering

Multi-tenant SaaS from MVP to scale: architecture, billing, analytics and cloud.

  • Architecture & design
  • Full-stack product engineering
  • Subscriptions & billing
  • Auth, onboarding & permissions
  • Analytics & admin dashboards
  • Cloud infrastructure & DevOps
Explore SaaS Product Engineering
04Web & Mobile

Websites, web apps and native mobile apps, designed and engineered end to end.

  • Websites & web apps
  • Mobile apps
  • UX research & strategy
  • UI design & design systems
  • Prototyping & usability testing
  • Backends & APIs
  • Audits, maintenance & support
Explore Web & Mobile
05Growth

Digital marketing, social media and dedicated engineering teams to scale what you launch.

  • SEO & content
  • Paid acquisition
  • Marketing automation & CRM
  • Analytics, tracking & CRO
  • Social media & community
  • Campaigns & launches
  • Engineering teams & staffing
Explore Growth

Industries we work with

  • Financial services
  • HR & people operations
  • E-commerce
  • Real estate
  • Events & weddings
  • Retail & distribution
  • Marketing teams

How we work

From brief to running system.

Four steps, each ending in something you can see, click or run.

  1. 01

    First call

    We talk through your process, data and goals. You leave with a written scope and a system map.

    Artefact: Scope + system map

  2. 02

    Design

    Clickable prototype, data model and integration plan, reviewed with the people who will use the system.

    Artefact: Prototype + schema

  3. 03

    Build

    Short sprints with a working demo at the end of each. Tests, CI and documentation from the first commit.

    Artefact: CI pipeline + demos

  4. 04

    Run

    Go-live, training and handover. We stay on to monitor, improve the AI features and add what comes next.

    Artefact: Dashboards + runbooks

Start a project

Tell us what your team runs on today.

And where it hurts. An engineer, not a salesperson, reads every enquiry and comes back with a plan.

Dubai · local time · we reply within 24h